Frequently asked questions

No. Kitchen sinks sold under the name "granite sinks" are not carved from natural granite blocks; They are composite products molded from a mixture of stone powder and resin. We share the material composition of each model on the product page based on the written declaration of the supplier; If the declaration has not yet arrived, we state this clearly.

Yes, when used for the kitchen. The product called "granite sink" or "granite kitchen sink" in everyday language is listed as "granite sink" on this site. Its dictionary spelling is “sink”; Both spellings are used in searches.

The images on this website are currently illustrative drawings; the actual stone colour and texture may differ from what you see on screen. Texture photographs taken in daylight and a colour sample request option will be added before sales open. If you have questions about a colour before deciding, please contact us. Each product page lists its available colours; you can also filter the sink models by colour.

For everyday cleaning, use warm water, a soft sponge and a little washing-up liquid. For limescale, substances that can stain and products to avoid, see our care guide. Product-specific instructions will appear on the product page together with the supplier’s guide.

The sink sits in the worktop, with its bowl extending into the cabinet below. Check the manufacturer’s minimum base cabinet width rather than the sink’s overall width: a drainer can extend over an adjacent cabinet, allowing the sink to fit a cabinet narrower than its external dimensions. Where provided by the manufacturer, this measurement is listed on the product page. If it is unavailable, send us your measurements and we can check together. We explain how to measure your cabinet in our sizing guide.

An inset sink can be fitted into any worktop and is easy to replace. An undermount sink creates a continuous surface but requires a water-resistant worktop with an edge that can be finished, such as quartz composite or compact laminate. For a comparison, read our installation guide.

Products are sent unassembled. We plan to offer assembly as a separate service; its scope, territories and conditions have not yet been determined. Once the service is turned on, it will be available as a separate, unchecked option at checkout.

The cut-out dimensions are shown in the technical specifications and dimension drawing on each product page. When replacing a sink, measure the existing opening first. If the new sink requires a smaller cut-out, its rim may not fully cover the old opening.

Not yet. This version is a preview, and payment processing is being set up. In the meantime, you can browse products, save favourites and compare models. The order process is explained on the Ordering guide page.

Yes, all prices shown include VAT. The shipping fee and the total amount you will pay will be shown separately before your payment information is requested.

The strikethrough price is the lowest price applied in the last 10 days before the discount. We do not enter this value manually; Calculated from price history. If this condition is not met, the discount will not be shown.

The cards and installment options that will be accepted will be determined together with the payment infrastructure and will be clearly displayed before the order.

Delivery times for in-stock items and products ordered from the supplier are shown separately on the product page. The statutory maximum is 30 days. See Shipping and delivery for details.

Under common carrier rules, parcels exceeding 30 kg or 30 volumetric weight units are delivered to the building entrance and are not carried upstairs. Large sinks and models with drainers often exceed this limit. The delivery arrangement is stated on the product page.

We are responsible for any damage caused until the product is delivered to you. We kindly ask you to check the parcel with the courier if possible, and if you find any damage, request a report. Let us know with a photo of the damage you notice later; Let's start the exchange or return process together.

Yes. You can withdraw from your purchase within 14 days of delivery without giving a reason. There is no return charge when you use the carrier we designate. See Return and withdrawal for the steps to follow.

The sinks are supplied with a 2-year warranty certificate. Repairs are completed within 20 working days and replacements within 30 working days. You will not be charged for shipping covered by the warranty. See Warranty for details.