Product review guidelines

Only customers who bought the product from us can leave a review. Once the purchase is verified, they receive a single-use review link valid for 60 days. There is no publicly accessible review form on the website.

reviews are not transferred from other sites or marketplaces. No compensation is given or purchased for reviews or points.

• reviews are published regardless of whether they are positive or negative.
• reviews can be made on any subject about the product, delivery, installation or seller; reviews appear together in a single area.
• reviews are sorted by publication date (newest first) or rating; You choose the order.
• A published review remains visible for at least one year.
• The average rating and review count on the product page are calculated solely from published reviews.

A review is withheld from publication only in the following cases:

• If it contains insults, profanity or expressions that harm personal rights,
• If it contains your own or someone else's personal data such as phone number and address,
• Contains advertisements or links that are unrelated to the product,
• If it contains a health claim contrary to legislation.

If a review is not published, its author is promptly informed of the reason.

If an issue mentioned in a review has been resolved and this is confirmed with the customer, a dated “Seller's note” appears directly below it. The review itself is not changed.

Your review shows only the display name you choose (for example, “Ayşe K.”), your city if you wish, and the review date. Your purchase details are not published with the review.